Returns & Refunds Policy for Projects

At Goodson Virtual Specialist, we strive to deliver high-quality virtual projects and services tailored to our clients' needs. We understand that circumstances may arise where a refund is requested. Our refund policy for virtual projects is as follows:

1. Case-by-Case Evaluation: Each project is unique, and we approach refund requests on a case-by-case basis. We will carefully evaluate the circumstances surrounding your project to determine if a refund is warranted.

2. No-Questions-Asked: In some cases, if we are unable to fulfill the agreed-upon services or if there are extenuating circumstances beyond your control, we may offer a no-questions-asked refund. This ensures that you can have peace of mind when working with us.

3. Partial Refunds: Depending on the progress of the project and the circumstances surrounding the request. We may offer partial refunds for services not yet rendered or completed. We will calculate refunds based on the proportion of work completed and any applicable expenses incurred.

4. Refund Processing Time: Refund requests will be processed promptly, but please allow up to 7-10 business days for the refund to reflect in your account. We appreciate your patience and understanding.

5. Communication is Key: If you believe you are eligible for a refund or have any concerns about the services provided, please reach out to our customer support team as soon as possible. Clear communication helps us address any issues promptly and find the best solution for all parties involved.

6. Exceptions: Please note that certain circumstances, such as custom work or services rendered beyond the initial agreement, may not be eligible for refunds. We will communicate any exceptions clearly at the outset of the project.

At Goodson Virtual Specialist, we are committed to ensuring your satisfaction with our virtual projects and services. If you have any questions or would like to discuss a refund request, please don't hesitate to contact us at 516-678-8744 or by e-mail ali@Virtuals.goodsonsgoods.com

Thank you for choosing Goodson Specialist for your virtual project needs.

Frequently ask questions

These FAQs address common inquiries clients may have about virtual projects and help provide clarity and transparency throughout the project lifecycle.

1. What types of virtual projects are serviced?

   • Please see the wide range of virtual projects or services listed below. Our company specializes in Database Management, customer service, and administrative projects.

2. How do I get started with a virtual project?

   • A specialist assigned to the virtual project will contact you, including consultation, project discovery, proposal, and project kickoff.

3. What is the timeline for completing a virtual project?

   • Estimated timelines for different types of virtual projects and factors that may influence project duration will be given throughout the project.

4. Can I request changes or revisions to the project during development?

   • Policy on change requests and revisions during the project development phase, including any associated costs or limitations, will be set before the project depending on the task.

5. How do you ensure the security and confidentiality of my project data?

   • Data security and confidentiality measures were implemented to protect client information and project assets. NDA can be given when requested.

6. What communication channels will be used during the project?

   • Outlined the communication methods and tools used for project updates, feedback, and collaboration between clients and our team will be provided.

7. What happens if there are technical issues or disruptions during the project?

   • Contingency plans for handling technical issues, downtime, or disruptions that may affect project progress will be provided.

8. Do you provide ongoing support and maintenance after project completion?

   • Post-project support or maintenance services are offered, including service level agreements (SLAs) and support options depending on the project.

9. How do you handle feedback and revisions after project completion?

   • We welcome feedback, ensuring client satisfaction after the project is delivered.

10. Can you provide references or examples of past virtual projects you've completed?

    • We offer references, case studies, or portfolio examples to showcase our expertise and demonstrate successful outcomes from previous virtual projects.

Terms and Conditions

Welcome to Goodsons Virtual Specialist!

These terms and conditions outline the rules and regulations for the use of Goodson Virtual Specialist's Website, located at https://www.virtuals.goodsonsgoods.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Goodsons Virtual Specialist if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses Cookies to help personalize your online experience. By accessing Goodsons Virtual Specialist, you agree to use the required Cookies.

A Cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use Cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Goodson Virtual Specialist and/or its licensors own the intellectual property rights for all material on Goodson Virtual Specialist. All intellectual property rights are reserved. You may access this from Goodson Virtual Specialist for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Goodsons Virtual Specialist

• Sell, rent, or sub-license material from Goodsons Virtual Specialist

• Reproduce, duplicate, or copy material from Goodsons Virtual Specialist

• Redistribute content from Goodsons Virtual Specialist

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Goodson Virtual Specialist does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Goodson Virtual Specialist, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Goodson Virtual Specialist shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Goodson Virtual Specialist reserves the right to monitor all Comments and remove any Comments that are considered inappropriate, offensive, or in breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation, copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Goodson Virtual Specialist a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses, except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups that may not hyperlink to our website.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Goodson Virtual Specialist; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Goodson Virtual Specialist. Please include your name, your organization's name, contact information, and the URL of your site. Also, please list any URLs from which you intend to link to our Website and the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Use any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Goodson Virtual Specialist's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal or that infringes, otherwise violates, or advocates the infringement or other violation of any third-party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to remove all links to our Website upon request immediately. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to do so or to respond to you directly.

We do not ensure that the information on this website is 100% correct, warrant its completeness or accuracy, or promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer (a) are subject to the preceding paragraph and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Terms, FAQs, Returns Policy
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